Terms of Service
Last updated: January 2025
These Terms of Service govern your use of Anjouan Gaming License consulting services. By engaging our services, you accept these terms in full.
1. Service Scope
We provide licensing consultation for Comoros Gaming Authority (Anjouan) applications. This includes:
- Regulatory compliance assessment
- Application preparation and submission
- Documentation review and correction
- Authority communication management
- Post-licensing compliance support
We don't guarantee license approval. That's the regulator's decision. We guarantee proper application preparation that meets all stated requirements.
2. Client Obligations
You provide accurate information. No criminal history concealment, no beneficial ownership omissions, no false financial statements.
You respond to document requests within 5 business days. Delays on your end extend the timeline. We can't control what we don't have.
You maintain compliance after licensing. Our job is getting you licensed and keeping you that way through ongoing support.
3. Payment Terms
Initial consultation: Free, 30-minute assessment call.
License application fee: 50% upfront, 50% upon submission to authority. Non-refundable after work begins.
Government fees: Separate, paid directly to Comoros Gaming Authority. Currently $15,000 for standard gaming license.
Additional services (compliance audits, renewal support): Billed monthly, 30-day payment terms.
4. Refund Policy
Full refund if we don't start work within 5 business days of payment.
Partial refund (25%) if you withdraw before authority submission.
No refunds after submission. You're paying for preparation work, not approval guarantee.
5. Confidentiality
Your business information stays private. We don't share client data with third parties except when legally required or necessary for licensing process.
Exception: We report suspicious activity to relevant authorities. That's our legal obligation as compliance consultants.
6. Limitation of Liability
We're liable only for direct damages up to the amount you paid for services. We're not responsible for:
- Authority decision delays
- Regulatory requirement changes
- Lost business opportunities
- Third-party service failures
You operate at your own risk. Gaming is regulated business with inherent compliance obligations.
7. Termination
Either party can terminate with 30 days written notice. You pay for work completed up to termination date.
We terminate immediately if you provide false information or engage in illegal activities. No refund in those cases.
8. Changes to Terms
We update these terms as regulations evolve. Material changes get 30-day email notice. Continued service use means acceptance.
9. Governing Law
These terms follow UK law. Disputes go to arbitration in London before court proceedings.
Contact
Questions about these terms? Email [email protected] or use our contact form. We respond within 24 hours on business days.